SERVICES

The Citizen Contact Centre (CCC) has been set up to cater to the varied needs of the Lavasa Citizen. The efficient, customer centric and trained team of CCC provides information on services available in & around Lavasa & assist Citizens in transitioning to their new homes post possession. They receive and track complaints and suggestions to ensure that a timely resolution is provided to every Citizen.
Some Key Features of Citizen Contact Centre:-

• - Based on the 311 Call Centre in the US to cater Non-Emergency queries
• - Provides a Single Window Facility to all Citizens and Visitors with round the clock telephonic presence
• - Learn more about the needs of Citizens, Collect database and share with other departments & functions for service enhancement and future development
• - Authorized Collection & Billing Centre for MSEDCL (Power) and SCML (City Maintenance) Billing
• - Rental Accommodation Assistance
• - Multiple Mode of Communication: - Call, Write or simply visit CCC between 9am to 6pm all days a week.

Lavasa has its own fully functional Police Station with Police Outposts in crucial points throughout the city.

Regular beats, patrolling and traffic assistance are provided by the police to keep the city secure, safe and peaceful round the clock.

A fully functional Post Office has also been set up to ensure the efficient transfer of postal communication and logistics. The post office provides all the services that a typical post office would provide in any part of the country.

Fuel Stations have been set up by Hindustan Petroleum (HP) at various points throughout the city for both commercial as well as domestic vehicles to ensure round the clock mobility.

A fully-equipped hospital with specialist doctors for round-the-clock medical services. The hospital has 50 beds and a fully functional pathological lab. Renowned doctors and medical staff work on shift basis to ensure that timely medical attention is given to all patients. The hospital also provides a prompt ambulance services throughout the city.

Nestled on the banks of the Warasgaon Lake in Dasve, this luxurious club offers you a stunning locale where you can spend time with your family while enjoying the natural wonders of Lavasa. With facilities like all-day dining, a well-appointed gym, swimming pool, spa, squash and tennis courts, and a kid’s play room, there is never a single dull moment at the club. Dasvino Town & Country club is also available to host celebrations for special occasions of your life with well-trained staff along with a wide range of services and modern amenities, the club makes for an ideal venue to rejoice.

Throughout the city, you will find reputed bank ATMs at convenient localities to give you access to a host of banking services.

Lavasa Experience Zone, 4th Floor, Information Center Building (next to ITC Fortune), 80 Event Street, Village Dasve,
P.O. Patharshet, Taluka Mulshi, Pune -412112.